Built on Trust, Grown by Results.
HomeServe a Gill Global Company was founded in 2008 by James Gill after they spent years watching homeowners get overcharged and underserved. He built the company we wished existed.
16+
Years in Business
4,200+
Jobs Completed
98%
Satisfaction Rate
Fully Certified
NATE & EPA 608
How We Got Here.
Every decision we've made since 2008 has been guided by one question: “Would we be comfortable sending this technician to our own home?” That standard drives our hiring, training, and service quality.
We were early adopters of online booking because we believe your time is valuable. Scheduling a home service shouldn't require a 20-minute phone call during business hours.
Founded in Little Rock, AR
Started with 2 technicians and a single service van, focusing on residential HVAC.
Expanded to 2 states
Grew operations to serve Arkansas and Texas with a team of 18 certified technicians.
Launched online booking
Built our own scheduling platform so customers could book without ever picking up the phone.
4,200+ jobs milestone
Reached our biggest milestone with a 98% first-visit resolution rate and a 4.9-star average.
Meet Our Team.
Marcus Torres
Co-Founder & CEO
18 years in HVAC. NATE-certified master technician. Built HomeServe to prove honest service and fair pricing can coexist.
Elena Torres
Co-Founder & COO
Operations and customer experience expert. Designed our online booking system to cut scheduling time from 20 minutes to 2.
Darnell Washington
Lead HVAC Technician
12 years servicing residential and commercial systems. Specializes in complex heat pump installations and diagnostics.
Ananya Patel
Senior Plumbing Technician
Licensed master plumber with a decade of residential experience. Known for fast leak detection and clean, permanent repairs.
Our Core Values.
Honest Pricing
We quote before we start. No surprise charges, no upsells you didn't ask for. The price we quote is the price you pay.
We Show Up On Time
Your time matters. We send a 30-minute heads-up text before arrival and our technicians arrive within the booked window — guaranteed.
First-Visit Resolution
Our vans are stocked with parts for the 50 most common repairs. 98% of jobs are completed on the first visit.
We Stand Behind Our Work
Every repair comes with a 90-day labor warranty. If the same issue comes back, we fix it at no charge.